Returns & Exchanges
At Milld Store, we prioritize the freshness and quality of our gourmet food products. If your order arrives damaged or incorrect, we are committed to making it right through a streamlined replacement or refund process.
Contact Support
Email our customer care team within 48 hours of delivery with your order number and clear photos of the items received.
Review Period
Our quality assurance team will review your request within 1-2 business days to verify the condition of the perishable goods.
Approval & Instructions
Once approved, we will provide instructions on whether to dispose of the item or return it to our warehouse using a prepaid shipping label.
Resolution
We will immediately process a full refund to your original payment method or dispatch a fresh replacement at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing